indranil

Name Card

Name: 
Indranil Bose
Position: 
Professor of MIS and Co-ordinator IIMC Case Research Center
Academic Group: 
Management Information Systems
Phone No.: 
+91-33-24678300 (Ext. 157)
Email (@iimcal.ac.in): 
bose

Academics

Academic Background: 
• Ph.D. in Management, Purdue University, 1997 • M.S. in Industrial Engineering, Purdue University, 1996 • M.S. in Electrical and Computer Engineering, University of Iowa, 1993 • B.Tech. (Hons.) in Electrical Engineering, Indian Institute of Technology, Kharagpur, 1991
Courses Taught: 
• Creating and Managing Innovative ICT Startups • Business Transformation with Social Media • Business Risk Management • Green Business Environment: IT, Operations, and Innovation • Empirical Research in Information Security, Privacy and Trust in Digital Commerce • Management Events and Their Impact on Firm Performance
Awards: 
• Invited Member of “Marquis Who’s Who in the World” 2006-2009. • Invited Member of “Marquis Who’s Who in Asia” 2007. • Invited Member of “Marquis Who’s Who in Science and Engineering” 2007, 2008. • Invited Member of “Marquis Who’s Who of Emerging Leaders” 2007. • International Biographical Center’s “Leading Educators of the World” 2007. • Certificate of Merit from International Association of Engineers at the International Multiconference of Engineers and Computer Scientists, Hong Kong, 2006 (with A. C. M. Leung). • Invited Member of “International Who’s Who of Professionals” 2005-2006. • Outstanding Graduate Instructor Award from the Krannert School of Management, Purdue University, 1997. • “Citation of Excellence” from Editorial Advisory Board of ANBAR Electronic Intelligence, 1997. • Purdue Research Foundation Dissertation Fellowship, 1995-96. • Honorary Member of Omega Rho, 1996. • Best Student in Humanities and Social Sciences, Indian Institute of Technology, Kharagpur, 1991. • Merit Prize for Securing 3rd Rank in the Statewide Higher Secondary Examination, 1987. • Merit Prize for Securing 18th Rank in the Statewide Secondary Examination, 1985.

Experience

Consulting Interests: 
• Strategic Impact of Information Systems • Competing Through Business Analytics • ICT in Emerging Economies • Business Value of Information Security • Green Technologies and Sustainability • IT for Product and Process Innovation • Enterprise Systems, RFID, and Outsourcing • Decision and Risk Analysis • Supply Chain Management • Project Management
Work Experience: 
• Associate Professor of Information Systems, The University of Hong Kong, 2004 - 2011 • Assistant Professor of Information Systems, The University of Hong Kong, 2003 - 2004 • Assistant Professor of Decision and Information Sciences, University of Florida, 1998 - 2002 • Assistant Professor of Information Systems and Management Sciences, University of Texas at Arlington, 1997 - 1998
Current Projects: 
• Study of Migration of Customers of Mobile Services Using Fuzzy Clustering • Impact of Intramural and Extramural R&D Activities on Innovation Outcomes • Managing Big Data Projects in Organizations • Short Term and Long Term Impact Analysis of Adoption of Identity Theft Countermeasures on Firm Value

Research

Journal Publications: 
• D. Dutta and I. Bose, “Managing a Big Data Project: The Case of Ramco Cements Limited” International Journal of Production Economics (forthcoming). • J. Han, I. Bose, N. Hu, B. Qi and G. Tian, “Does Director Interlock Impact Corporate R&D Investment” Decision Support Systems, Vol. 71, pp. 28-36, March 2015. • I. Bose and X. Chen, “Detecting the Migration of Mobile Service Customers using Fuzzy Clustering” Information & Management, Vol. 52, No. 2, pp. 227-238, March 2015. • R. Geng, I. Bose and X. Chen, “Prediction of Financial Distress: An Empirical Study of Listed Chinese Companies Using Data Mining” European Journal of Operational Research, Vol. 241, No. 1, 236-247, February 2015. • I. Bose and A.C.M. Leung, "Do Phishing Alerts Impact Global Corporations? A Firm Value Analysis" Decision Support Systems, Vol. 64, pp. 67-78, August 2014. • I. Bose and B. Hui, “A Case-Based Analysis of Active Datawarehousing Projects Using the Logical Framework Method” IEEE IT Professional, Vol. 16, No. 3, pp. 52-60, May-June 2014. • A.K. Jha and I. Bose, “A Framework for Addressing Data Privacy Issues in E-governance Projects” Journal of Information Privacy and Security Vol. 9, No. 3, 2013. • Y. Hu, X. Chen and I. Bose, “Cybercrime Enforcement Around the Globe” Journal of Information Privacy and Security Vol. 9, No. 3, 2013. • S. Basu, I. Bose and S. Ghosh, "Lessons in Risk Management, Resource Allocation, Operations Planning, and Stakeholder Engagement: The Case of the Kolkata Police Force and Durga Puja" Decision Vol. 40, No. 3, pp. 249-266, December 2013,=. • S. Cai, X. Chen and I. Bose, “Exploring the Role of IT for Environmental Sustainability in China: An Empirical Analysis” International Journal of Production Economics, Vol. 146, No. 2, pp. 491-500, December 2013. • I. Bose and A.C.M. Leung, “The Impact of Adoption of Identity Theft Countermeasures on Firm Value” Decision Support Systems, Vol. 55, No. 3, pp. 753-763, June 2013. • L. Liu, D.Q. Chen, I. Bose, N. Hu, and G.D. Bruton, “Core Versus Peripheral Information Technology Employees and Their Impact on Firm Performance” Decision Support Systems, Vol. 55, No. 1, pp. 186-193, April 2013. • I. Bose, H. Liu, and A. Ye, “Implementation of an Interorganizational System: The Case of Medical Insurance E-clearance” Journal of Information Systems Education, Vol. 23, No. 1, 2012, 29-40. • S. Cai, X.Chen, and I. Bose, “The Many Faces of Green IT” International Journal of Business Data Communications and Networking, Vol.8, No. 2, 2012, 52-59. • M.A.H. Farquad and I. Bose, “Preprocessing Unbalanced Data Using Support Vector Machine” Decision Support Systems, Vol. 53, No. 1, pp. 226-233, April 2012. • K.J. Nishanth, V. Ravi, N. Ankaiah, and I. Bose, “Soft Computing Based Imputation and Hybrid Data and Text Mining: The Case of Predicting the Severity of Phishing Alerts” Expert Systems With Applications, Vol. 39, No. 12, pp. 10583-10589, September 2012. • I. Bose, D. Saha, and M. Huang, “Sanchari: Moving Up the Value Chain Through Cloud Computing” Communications of the AIS, Vol. 30, Article 15, 2012. • I. Bose and R. Pal, “Do green supply chain management initiatives impact stock prices of firms?” Decision Support Systems, Vol. 52, No. 3, pp. 624-634, February 2012. • N. Hu, I. Bose, L. Liu, and N.S. Koh, “Manipulation of Online Reviews: An Analysis of Ratings, Readability, and Sentiments” Decision Support Systems, Vol. 52, No. 3, pp. 674-684, February 2012. • I. Bose and X. Yang, “Enter the Dragon: Khillwar’s Foray into the Mobile Gaming Market of China” Communications of the AIS, Vol. 29, Article 29, 2011. • I. Bose, A.K.H. Lui, and E.W.T. Ngai, “The Impact of RFID Adoption on the Market Value of Firms: An Empirical Analysis” Journal of Organizational Computing and Electronic Commerce, Vol. 21, No. 4, pp. 268-294, October 2011 (Most Read Article: July 2012). • X. Chen, I. Bose, A.C.M. Leung, and C. Guo, “Assessing the Severity of Phishing Attacks: A Hybrid Data Mining Approach” Decision Support Systems, Vol. 50, No. 4, pp. 662-672, March 2011. • N. Hu, I. Bose, Y. Gao, and L. Liu, “Manipulation in Digital Word-of-mouth: A Reality Check for Book Reviews” Decision Support Systems, Vol. 50, No. 3, pp. 627-635, February 2011. • P. Ravisankar, V. Ravi, G.R. Rao, and I. Bose, “Detection of Financial Statement Fraud and Feature Selection Using Data Mining Techniques” Decision Support Systems, Vol. 50, No. 2, pp. 491-500, January 2011. • I. Bose and S. Yan, “The Green Potential of RFID Projects: A Case-based Analysis” IEEE IT Professional, Vol. 13, No. 1, pp. 41-47, January-February 2011. • N. Hu, L. Liu, I. Bose, and J. Shen, “Does Sampling Influence Customers in Online Retailing of Digital Music?” Information Systems and e-Business Management, Vol. 8, No. 4, pp. 357-377, November 2010. • I. Bose and X. Chen, “Exploring Business Opportunities from Mobile Services Data of Customers: An Inter-cluster Analysis Approach” Electronic Commerce Research and Applications, Vol. 9, No. 3, pp. 197-208, May-June 2010. • P. Ravisankar, V. Ravi, and I. Bose, “Failure Prediction of Dotcoms Using Neural Network and Genetic Programming Hybrids” Information Sciences, Vol. 180, No. 8, pp. 1257-1267, April 2010. • I. Bose and X. Chen, “A Framework for Context Sensitive Services: A Knowledge Discovery Based Approach” Decision Support Systems, Vol. 48, No. 1, pp. 158-168, December 2009. • R. Pal and I. Bose, “An Optimization Based Approach for Deployment of Roadway Incident Response Vehicles with Reliability Constraints” European Journal of Operational Research, Vol. 198, No. 2, pp. 452-463, October 2009. • I. Bose and A.C.M. Leung, “What Drives the Adoption of Anti-phishing Measures by Hong Kong Banks?” Communications of the ACM, Vol. 52, No. 8, pp. 141-143, August 2009. • I. Bose and X. Chen, “Quantitative Models for Direct Marketing: A Review from a Systems Perspective” European Journal of Operational Research, Vol. 195, No. 1, pp. 1-16, May 2009. • I. Bose and X. Chen, “Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn” Journal of Organizational Computing and Electronic Commerce, Vol. 19, No. 2, pp. 133-151, April-June 2009. • D. Chandra, V. Ravi, and I. Bose, “Failure Prediction of Dotcom Companies Using Hybrid Intelligent Techniques” Expert Systems with Applications, Vol. 36, No. 3, pp. 4830-4837, April 2009. • I. Bose and X. Chen, “A Method for Extension of Generative Topographic Mapping for Fuzzy Clustering” Journal of the American Society for Information Science and Technology, Vol. 60, No. 2, pp. 363-371, February 2009. • I. Bose, “Bandwidth Packing with Priority Classes” European Journal of Operational Research, Vol. 192, No. 1, pp. 313-325, January 2009. • I. Bose and A.C.M. Leung, “Assessing Anti-phishing Preparedness: A Study of Online Banks in Hong Kong” Decision Support Systems, Vol. 45, No. 4, pp. 897-912, November 2008. • I. Bose and C.Y. Lam, “Facing the Challenges of RFID Data Management” International Journal of Information Systems and Supply Chain Management, Vol. 1, No. 4, pp. 1-19, 2008. • R. Pal, A. Sengupta, I. Bose, “Role of Pilot Study in Assessing Viability of New Technology Projects: The Case of RFID in Parking Operations” Communications of AIS, Vol. 23, Article 15, pp. 257-276, September 2008. • I. Bose, “Lessons Learned from Distributed Agile Software Projects: A Case Based Analysis” Communications of AIS, Vol. 23, Article 34, pp. 619-632, December 2008. • I. Bose, R. Pal, and A. Ye, “ERP and SCM Systems Integration: The Case of a Valve Manufacturer in China” Information & Management, Vol. 45, No. 4, pp. 233-241, June 2008 (4th Hottest Article among Top 25 Most Downloaded Articles, July-September 2008). • I. Bose and A. Paul, “On Returns Policies with Exogenous Price” European Journal of Operational Research, Vol. 178, No. 3, pp. 782-788, May 2007. • I. Bose and A.C.M. Leung, “Unveiling the Mask of Phishing: Threats, Preventive Measures, and Responsibilities” Communications of AIS, Vol. 19, Article 24, pp. 544-556, April 2007. • I. Bose, “Deciding the Financial Health of Dotcoms using Rough Sets” Information & Management, Vol. 43, No. 7, pp. 835-846, October 2006. • I. Bose and R. Pal, “Predicting the Survival or Failure of Click-and-Mortar Corporations: A Knowledge Discovery Approach” European Journal of Operational Research, Vol. 174, No. 2, pp. 959-982, October 2006. • I. Bose, “Fourth Generation Wireless Systems: Requirements and Challenges for the Next Frontier” Communications of AIS, Vol. 17, Article 31, pp. 693-713, May 2006. • I. Bose and R. Pal, “Auto-ID: Managing Anything, Anytime, Anywhere in the Supply Chain” Communications of the ACM, Vol. 48, No. 8, pp. 100-106, August 2005. • I. Bose, E. Eryarsoy, and L. He, “Multi-period Design of Survivable Wireless Access Networks under Capacity Constraints” Decision Support Systems, Vol. 38, No. 4, pp. 529-538, January 2005. • I. Bose and K. Altinkemer, “Design of a Web Site for Guaranteed Delay and Blocking Probability Bounds” Decision Support Systems, Vol. 38, No. 1, pp. 131-140, October 2004. • A. Paul and I. Bose, “Demand Variability and Incentives in Inventory-Based Contracts” Operations Research Letters, Vol. 32, No. 5, pp. 409-414, September 2004. • H.K. Cheng and I. Bose, “Performance Models of a Proxy Cache Server: The Impact of Multimedia Traffic” European Journal of Operational Research, Vol. 154, No. 1, pp. 218-229, April 2004. • I. Bose, K. Altinkemer, and A. Chaturvedi, “Tradeoff Decisions in the Design of a Backbone Computer Network Using Visualization” Decision Support Systems, Vol. 35, No. 3, pp. 335-351, June 2003. • K. Altinkemer and I. Bose, “Asynchronous Transfer Mode Networks with Parallel Links and Multiple Service Classes” European Journal of Operational Research, Vol. 146, No. 1, pp. 181-198, April 2003. • I. Bose and R. Pal, “Average Waiting Time of Customers in a Priority M/D/k Queue with Finite Buffers” Computers and Operations Research, Vol. 29, No. 4, pp. 327-339, April 2002. • I. Bose and R.K. Mahapatra, “Business Data Mining – A Machine Learning Perspective” Information & Management, Vol. 39, No. 3, pp. 211-225, December 2001. • I. Bose and H.K. Cheng, “Performance Models of a Firm’s Proxy Cache Server” Decision Support Systems, Vol. 29, No. 1, pp. 47-57, July 2000. • K. Altinkemer, I. Bose, and R. Pal, “Average Waiting Time of Customers in an M/D/k Queue with Nonpreemptive Priorities” Computers and Operations Research, Vol. 25, No. 4, pp. 317-328, April 1998. • N.J. Lightner, I. Bose, and G. Salvendy, “What is Wrong with the World-Wide Web?: A Diagnosis of Some Problems and Prescription of Some Remedies” Ergonomics, Vol. 39, No. 8, pp. 995-1004, August 1996.
Conferences: 
• I. Bose and X. Chen, “How do Mobile Services Customers Migrate Over Time?” Proceedings of the International Conference on Information and Intelligent Computing, December 26-28, 2014, Hong Kong. • I. Bose and X. Chen, “Analysis of Dynamic Behavior: A Case Study of Mobile Service Customers” Proceedings of the Management and Innovation Technology International Conference, December 17-19, 2014, Pattaya City, Thailand. • A.K. Jha and I. Bose, "Evolution of offshore IT subsidiaries: A case study on Microsoft IT India" Proceedings of the Pan IIM World Management Conference, Kozhikode, India, November 5-8, 2014. • X. Chen, S. Liu and I. Bose, “Measuring the Long Term Impact on Firm Performance Using ROA: An Empirical Study of RFID Adoption” Proceedings of the 11th International Conference on Service Systems and Service Management, June 25-27, 2014, Beijing, China. • X. Chen, S. Liu and I. Bose, “Adoption of RFID and its Long Term Impact on Firm Value” Proceedings of the Pacific Asia Conference on Information Systems, June 24-28, 2014, Chengdu, China. • I. Bose and X. Chen, “Detecting Temporal Changes in Customer Behavior” Proceedings of the International Electrical Engineering Congress, March 19-21, 2014, Pattaya City, Thailand. • I. Bose and X. Chen, "A Data Mining Based Behavioral Analysis of Customers on Mobile Services" Proceedings of the International Conference on Emerging Trends in Engineering and Technology, October 4-5, 2013, Munnar, India. • I. Bose and A.C.M. Leung, "Analyzing the Financial Impact of Identity Theft Countermeasures for Global Firms," Proceedings of the 2nd International Conference on Global Technology Initiatives, March 29-30, 2013, Mumbai, India. • I. Bose and A.C.M. Leung, "Identity Theft Countermeasures and Their Impact on Value of Firms," Proceedings of the International Conference on Business and Management, December 28-29, 2012, Bangalore, India. • I. Bose and X. Chen, “A Fuzzy Clustering Based Analysis of Migratory Customer Behavior” Proceedings of the International Conference on Computational and Information Sciences, October 19-21, 2011, Chengdu, China, pp. 480-483. • I. Bose and A.C.M. Leung, “An Analysis of Investment in Identity Theft Countermeasures” Proceedings of the International Conference on Asia Pacific Business Innovation and Technology Management, January 24-26, 2010, Cebu, Philippines, pp. 1-5. • A.C.M. Leung, and I. Bose, “Adoption of Identity Theft Countermeasures and its Impact on Market Value of Global Firms” Proceedings of the Eighth Workshop on e-Business, December 15, 2009, Phoenix, AZ, USA, pp. 1-10. • X. Chen, I. Bose, A.C.M. Leung, and C. Guo, “Analyzing the Risk and Financial Impact of Phishing Attacks Using a Knowledge Based Approach” Proceedings of the Ninth International Conference on Electronic Business, Nov 29-Dec 4, 2009, Macau, China, pp. 119-126. • I. Bose, “Do Phishing Announcements Influence Market Value? An Analysis of Global Firms” Proceedings of the Fourth International Multiconference of Engineers and Computer Scientists, March 18-20, 2009, Hong Kong, China, p. lxxi. • I. Bose and X. Chen, “Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn” Proceedings of the Fourth International Multiconference of Engineers and Computer Scientists, March 18-20, 2009, Hong Kong, China, pp. 638-643. • A.C.M. Leung and I. Bose, “Indirect Financial Loss of Phishing to Global Market” Proceedings of the International Conference on Information Systems, December 14-17, 2008, Paris, France pp. 1-14. • W.W.T. Fok, V. W.L. Tam and I. Bose, “Asia-Pacific Financial Market Forecast by Computational Methodologies” Proceedings of the Sixth NTU International Conference on Economics, Finance and Accounting "Financial Engineering and Financial Intermediation", May 20-22, 2008, Taipei, Taiwan. • I. Bose, “Are Hong Kong Banks Ready to Face Phishing Attacks?” Proceedings of the Third International Multiconference of Engineers and Computer Scientists, March 19-21, 2008, Hong Kong, China, p. lxv. • A.C.M. Leung and I. Bose, “Impact Analysis of Phishing Announcements on Market Value of Hong Kong Banks” Proceedings of the Third International Multiconference of Engineers and Computer Scientists, March 19-21, 2008, Hong Kong, China, pp. 567-571 (Recipient of Best Student Paper Award for A. C. M. Leung). • I. Bose and A.C.M. Leung, “A Longitudinal Study of Anti-Phishing Preparedness of Hong Kong Banks” Proceedings of the International Conference on Web Engineering and Applications, December 14-16, 2007, Bhubaneswar, India, pp. 201-206. • I. Bose and X. Chen, “Detecting the Migration of Customers of Mobile Services Using Fuzzy Clustering” Proceedings of the Sixth Workshop on e-Business, December 9, 2007, Montreal, QC, Canada, pp. 656-667. • A.C.M. Leung and I. Bose, “A Study of the Impact of Announcements of Phishing Attacks on Firm Value” Proceedings of the Workshop on Information Security and Privacy, December 8, 2007, Montreal, QC, Canada. • I. Bose and A.C.M. Leung, “A Comparative Study of Anti-Phishing Preparedness of Hong Kong and Singapore Banks” Proceedings of the IEEE International Conference on Engineering and Engineering Management, December 2-5, 2007, Singapore, 1893-1897. • I. Bose and J. Luo, “A Comparison of 3G Strategies of Telecommunication Service Providers in China” Proceedings of the International Conference on Electronic Commerce, Administration, Society, and Education, August 15-17, 2007, Hong Kong, China. • I. Bose and J. Wang, “Data Mining for Detection of Financial Statement Fraud in Chinese Companies” Proceedings of the International Conference on Electronic Commerce, Administration, Society, and Education, August 15-17, 2007, Hong Kong, China. • I. Bose, “RFID and its Use in CRM: Opportunities and Challenges” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, p. lxvi. • X. Chen and I. Bose, “An Extension of Generative Topographic Mapping for Fuzzy Clustering” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, pp. 823-827 (Recipient of Best Student Paper Award for X. Chen). • A.C.M. Leung and I. Bose, “A Framework for Assessment of Anti-phishing Preparedness” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, pp. 1020-1025. • I. Bose and X. Chen, “Exploring Business Opportunities from Mobile Service Data of Customers using Inter-cluster Analysis” Proceedings of the IEEE International Workshop on Data Mining for Design and Marketing, December 18, 2006, Hong Kong, China, pp. 1-5. • I. Bose and X. Chen, “Applying Kohonen Vector Quantization Networks for Profiling Customers of Mobile Telecommunication Services” Proceedings of the Tenth Pacific Asia Conference on Information Systems, July 6-9, 2006, Kuala Lumpur, Malaysia, pp. 1513-1526. • I. Bose and X. Chen, “Customer Analysis using Data Mining Techniques” Proceedings of the INFORMS International Conference, June 25-28, 2006, Hong Kong, China. • I. Bose and A.C.M. Leung, “Phishing is Here: Are We Ready?” Proceedings of the International Multiconference of Engineers and Computer Scientists, June 20-22, 2006, Hong Kong, China, p. 990 (Recipient of Certificate of Merit). • I. Bose, R. Pal, and A. Ye, “e-SCM and ERP Integration at Neway: Challenges and Solutions” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China, pp. 233-236. • I. Bose and X. Chen, “Profiling Customers of Mobile Telecommunications Services” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China, pp. 198-199. • I. Bose and A.C.M. Leung, “Assessing Anti-Phishing Preparedness among Hong Kong Banks” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China, pp. 135-138. • I. Bose, “A Lagrangean Relaxation Based Scheme for Allocation of Bandwidth” Proceedings of the Fifth International Conference on Electronic Business, December 5-9, 2005, Hong Kong, China, pp. 167-171. • I. Bose, “Bandwidth Packing for Priority Classes” Proceedings of the International Conference on Business and Information, July 14-15, 2005, Hong Kong, China. • I. Bose and R. Pal, “Using Support Vector Machines to Evaluate Financial Health of Dot-coms” Proceedings of the Ninth Pacific Asia Conference on Information Systems, July 7-10, 2005, Bangkok, Thailand, pp. 521-528. • I. Bose, “Using Rough Sets for Analysis of Financial Health of Dot-coms” Proceedings of the International Workshop on Rough Set Techniques in Knowledge Discovery and Data Mining, May 18, 2005, Hanoi, Vietnam, pp. 13-26. • I. Bose and R. Pal, “Predicting the Survival or Failure of Click-and-Mortar Corporations” Proceedings of the IEEE International Conference on e-Technology, e-Commerce and e-Service, March 29-April 1, 2005, Hong Kong, China, pp. 692-697. • I. Bose, “Challenges Facing Deployment of the Third Generation Wireless Technology in Hong Kong” Proceedings of the Second AIMS International Conference on Management, December 28-31, 2004, Kolkata, India, pp. 290-292. • I. Bose, L. He, and E. Eryarsoy, “Multi-Period Design of Survivable Wireless Access Networks under Capacity Constraints” Proceedings of the ICIAM, July 7-11, 2003, Sydney, Australia, pp. 193-194. • I. Bose and K. Altinkemer, “Configuration of a Web Site with Prespecified Service Related Constraints” Proceedings of the Tenth International Conference on Telecommunication Systems, Modeling and Analysis, October 3-6, 2002, Monterrey, CA, USA, pp. 365-372. • I. Bose, “Queuing Model for Performance Analysis of a Web Server” Proceedings of Webnet 99 – World Conference on the WWW and Internet, October 24-30, 1999, Honolulu, HI, USA, pp. 7-8. • I. Bose and K. Altinkemer, “A Queuing Theory Based Approach for Configuration of World-Wide-Web Servers” Proceedings of the Fifth International Conference of the Decision Sciences Institute, July 4-7, 1999, Athens, Greece, pp. 902-904. • K. Altinkemer and I. Bose, “A Queuing Model for World Wide Web Servers” Proceedings of the Third INFORMS Conference on Information Systems and Technology, April 26-28, 1998, Montreal, QC, Canada, pp. 28-34. • K. Altinkemer, I. Bose, and A. Chaturvedi, “Tradeoff Decisions in the Design of a Backbone Network Using Visualization” Proceedings of the Third Americas Conference on Information Systems, August 15-17, 1997, Indianapolis, IN, USA, pp. 74-76. • K. Altinkemer and I. Bose, “Asynchronous Transfer Mode Networks with Multiple Service Classes and Parallel Links” Proceedings of the Fifth International Conference on Telecommunication Systems, March 20-23, 1997, Nashville, TN, USA, pp. 594-601. • K. Altinkemer and I. Bose, “The Issues of Routing and Pricing in Multi-Service Class Fiber Optic Networks of the Future” Proceedings of the Second Americas Conference on Information Systems, August 16-18, 1996, Phoenix, AZ, USA, pp. 932-934. • K. Altinkemer and I. Bose, “Pricing Priority Classes and Routing in Backbone Computer Networks with Parallel Links” Proceedings of the First INFORMS Conference on Information Systems and Technology, May 5-8, 1996, Washington D.C., USA, pp. 35-41. • I. Bose, “Intelligent User Interfaces in Executive Information Systems” Proceedings of the International Conference on Automation, December 12-14, 1995, Indore, India, pp. 551-554.
Articles/Cases: 
• I. Bose, R, Santhanam, H. Saranga, S. Lahiri and A.K. Jha, “Bosch India: Value for Money Innovation in Common Rail Diesel Systems” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-10, 2014. • I. Bose, H. Joshi and A.K. Jha, “Cultural Transformation at Microsoft IT India: Too Fast or Just Right?” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-08, 2014. • I. Bose and M. Rao, “Air Asia and the Tata Group: Clear Skies Ahead?” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-06, 2014. • I. Bose and D. Dutta, “Big Data and Mu Sigma: Threat or Opportunity?” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-05, 2014. • I. Bose, H. Joshi and A.K. Jha, “Microsoft IT India: A Journey in Business Model Transformation” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-02, 2014. • I. Bose, S. Basu and S. Ghosh, “Kolkata Police Force and Durga Puja: Managing a Mega-Event in a Metropolis” Indian Institute of Management Calcutta Case Research Center IIMC-CRC-2014-01, 2014. • A. Banerjee, I. Bose, D. Saha, and M. Huang, “INTELFRA Ltd.: Pricing Telecommunications Infrastructure in a Monopolistic Market” Asia Case Research Center, Reference # 11/496C, 2011. • I. Bose, N. Celly, and H. Joshi, “The Indian Tiger Prowls in Africa: Bharti Airtel Acquires Zain Africa” Asia Case Research Center, Reference # 11/480C, 2011. • I. Bose and R. Chandrasekhar, “HDFC Bank - Securing Online Banking” Asia Case Research Center, Reference # 10/479C, 2010. • I. Bose and R. Chandrasekhar, “Green IT Matters at Wipro Ltd.” Asia Case Research Center, Reference # 09/455C, 2009. • I. Bose and S. Banerjee, “Wal-Mart and Bharti: Transforming Retail in India” Asia Case Research Center, Reference # 09/424C, 2009. • I. Bose and S. Banerjee, “CITC and Arthur D. Little: Deregulation and Liberalization of the Saudi Telecom Sector (Part A)”Asia Case Research Center, Reference # 09/387C, 2009. • I. Bose and S. Banerjee, “CITC and Arthur D. Little: Deregulation and Liberalization of the Saudi Telecom Sector (Part B)” Asia Case Research Center, Reference # 09/432C, 2009. • I. Bose and H. Joshi, “Bridging the Digital Divide - Indosat's Drive for Broadband Penetration in Indonesia” Asia Case Research Center, Reference # 08/393C, 2008. • I. Bose and M. Huang, “Jharna Software: The Move to Agile Methods” Asia Case Research Center, Reference # 06/312C, 2006.
Books/Book Chapters: 
Book: • Breakthrough Perspectives in Network and Data Communications Security, Design and Applications, Advances in Business Data Communications and Networking Series, IGI Global, November 2008. Book chapters: • A.K. Jha and I. Bose, “Innovation styles, processes and their drivers: An organizational perspective” in: Technology, Innovation and Enterprise Transformation, ed. M. Wadhwa and A. Harper, IGI Global, June 2014. • I. Bose and F. M. Chun, “Implementation of Quality of Service in Voice over Internet Protocol” in: Encyclopedia of Multimedia Technology and Networking, 2nd Edition, Volume II, ed. M. Pagani, IGI Global, pp. 655-660, August 2009. • I. Bose, “Data Mining in Tourism” in: Encyclopedia of Information Science and Technology 2nd Edition, Volume II, ed. M. Khosrow-Pour, IGI Global, September 2008. • I. Bose, A. C. M. Leung, and Y. K. Lau, “Financial Time Series Data Mining” in: Encyclopedia of Data Warehousing and Mining, 2nd Edition, Volume II, ed. J. Wang, IGI Global, pp. 883-889, August 2008. • I. Bose and X. Chen, “Context Sensitive Mobile Services” in: Ubiquitous Computing: Design, Implementation and Usability, eds. T. Y. Leng and H. Duh, IGI Global, pp. 130-143, March 2008. • I. Bose and A. C. M. Leung, “Radio Frequency Identification for Customer Relationship Management” in: RFID in Operations and Supply Chain Management: Research and Applications, eds. T. Blecker and G. Huang, Erich Schmidt Verlag Publishing, pp. 273-288, January 2008. • I. Bose, C. P. Kan, C. K. Tsz, L. W. Ki, and W. C. Hung “Data Mining for Credit Scoring” in: Advances in Banking Technology and Management: Impact of ICT and CRM, ed. V. Ravi, IGI Global, pp. 309-323, October 2007. • I. Bose and F. M. Chun, “Voice over Internet Protocol: A New Paradigm in Voice Communication” in: Encyclopedia of Internet Technologies and Applications, eds. M. Freire and M. Pereira, IGI Global, September 2007. • I. Bose, “Phishing – The New Security Threat on the Internet” in: Advances in Enterprise Information Technology Security, eds. F. Herrmann and D. Khadraoui, IGI Global, pp. 210-220, June 2007. • R. Pal, I. Bose, and A. Ye, “E-supply Chain System at Valvex and its Integration with ERP System” in: E-Supply Chain Technologies and Management, ed. Q. Zhang, IGI Global, pp. 208-231, March 2007. • I. Bose and X. Chen, “Business Strategies for Mobile Marketing” in: Encyclopedia of Mobile Computing and Commerce, ed. D. Taniar, IGI Global, pp. 96-101, February 2007. • I. Bose, A. Lam, V. Leung, I. Li, and H. Wong “Business Data Warehouse: The Case of Wal-Mart” in: Database Modeling for Industrial Data Management: Emerging Technologies and Applications, ed. Z. Ma, IGI Global, pp. 244-257, 2006. • I. Bose, W. Ping, M. W. Shan, W. K. Shing, Y. Y. Shing, C. L. Tin, and S. K. Wai, “Databases for Mobile Applications” in: Encyclopedia of Database Technologies and Applications, eds. L. C. Rivero, J. H. Doorn, and V. E. Ferraggine, IGI Global, pp. 162-169, August 2005. • I. Bose, “Data Mining in Diabetes Diagnosis and Detection” in: Encyclopedia of Data Warehousing and Mining, ed. J. Wang, IGI Global, pp. 257-261, July 2005. • I. Bose and A. Agarwal, “Predicting of Survival and Attrition of Click-And-Mortar Corporations” in: Neural Networks in Business: Techniques and Applications, eds. J. Gupta and K. Smith, IGI Global, pp. 112-123, February 2002.
Research Interests: 
• Business Value of IT • Risk Assessment and Information Security • Telecommunications Planning and Policy • Business Focused Predictive Analytics and Big Data • Technologies for Sustainable Operations and Innovation • RFID and Enterprise Systems • ICT in Emerging Economies • Marketing through Digital Word-of-Mouth