Chetan Joshi

Chetan Joshi

Designation

Professor
Academic Group: Organizational Behavior

Contact

Phone No.: +91-33-71212050; +91-33-2467 - 8300 to 06; Extn: 2050
Email ID.: chetan[at]iimcal[dot]ac[dot]in {NOT ACCEPTING INTERNSHIP REQUESTS}

Academics

Academic Background:

  • PhD in Organizational Behavior, Richard Ivey School of Business, Western University (Formerly 'University of Western Ontario'), London, Ontario, Canada [Advisor: Prof. Joerg Dietz; TAC members: Prof. Victoria M Esses, Prof. Mitchell G Rothstein] 
  • MBA, Department of Management Studies, University of Roorkee (now renamed as Indian Institute of Technology), Roorkee, India 
  • BSc, University of Lucknow, India

Courses Taught:

Core Courses (2023-2024):

  • Negotiation Skills (Term 0, PGPEX-VLM)
  • Organization Structure and Design (PGPEX-VLM core course, Term I)
  • Introduction to Social Psychology I (Doctoral Program Core Course, Term II)
  • Organization Development (Doctoral Program Core Course, Term III)

Electives Offered (2023-2024):

  • Leading People (MBA-Ex elective, Term VI)
  • Research Methods in Behavioral Sciences II (Doctoral Program Elective, Term IV)
  • Group Dynamics (Doctoral Program Elective, Term VI)

Other Core Course Taught in Previous Years:

  • Organizational Behavior II (MBA core course, Term II) 

Other Popular Electives Offered in Previous Years:

  • Organizational Leadership: Inspiration, Dilemmas and Action (MBA, Term IV or Term VI)

Awards:

  • 2023: Winner of the Best Paper, Organizational Behavior Track, 60th Annual Meeting of the Eastern Academy of Management, Philadelphia, USA, May 16-19, 2023 for the paper "The reduction of discrimination against Acid Attack survivors for customer contact jobs: An experimental study" co-authored with Arindam Bhattacherjee. 
  • 2022: The board of Women in the Academy of International Business recognized Prof. Chetan Joshi’s 2015 article titled ““The skill paradox: Explaining and reducing employment discrimination against skilled immigrants” published in The International Journal of Human Resource Management article as one of the top 20 articles at the intersection of migration and diversity in international business. 2010: Research paper received recognition as one of the top three papers at the 11th International Research Seminar in Service Management. 
  • 2009: Scholarship from the OBTS Teaching Society for Management Educators for attending the 36th Annual Organizational Behaviour Teaching Conference, Charleston, SC, June 2009. 
  • 2006: Outstanding Reviewer Award, Gender & Diversity in Organizations Division, 65th Annual Meeting of the Academy of Management, Atlanta, GA. 2006: Runner Up (“Honourable Mention”) for the Organizational Behaviour Division Best Paper Award, Annual Conference of the Administrative Sciences Association of Canada, Banff, Canada. 
  • 2002: Nominated for the Japanese Government Scholarship – 2003 for research in Management Studies, Department of Secondary & Higher Education, Ministry of Human Resource and Development, Government of India. 
  • 2002: Dean’s Commendation Letter for outstanding contribution as an Academic Associate at Indian Institute of Management, Ahmedabad, India for the 2001-2002 academic session.

Consulting Interests:

Executive Education (Management Development) Programs : Topics Usually Helmed in Open Enrolment and Customized Offerings

  • Leadership fundamentals
  • Transformational and transactional leadership
  • Leading through emotional intelligence
  • Authentic leadership
  • Influence and Persuasion
  • Conflict and Negotiation
  • Management of Diversity and Inclusion
  • Transcultural leadership
  • Developing Cross-cultural efficacy
  • Intra- and Inter-team dynamics, processes and associated performance
  • Organizational structure, culture and decision making 
  • Leadership, decision making and conflict management in Schools

Popular Face to Face Executive Open Enrolment Education Programs Already Completed (2023-2024):

  • Leadership and Team building (July 24-28, 2023)
  • Interpersonal Effectiveness and Leadership Excellence (August 21-25, 2023)
  • Managerial Leadership and Conflict Resolution (September 11-15, 2023)
  • Leadership and Team building (December 11-15, 2023)
  • Interpersonal Effectiveness and Leadership Excellence (January 8 - 12, 2024)

Popular Face to Face Executive Open Enrolment Education Programs to be Offered (2023-2024):

  • Managerial Leadership and Conflict Resolution (February 26, 2024 - March 1, 2024)
  • Personal Growth and Team Building (March 11-15, 2024)

Synchronous Satellite Education (Long Duration) Programmes Helmed Jointly at IIM Calcutta:

  • Post Graduate Certificate in Family Business Management (Batches 2-5; Batch 5 started in 2024)
  • Senior Management Programme (Batches 10-15; Batches 19-21; Batches 22-24; Batch 22 started in 2024)
  • Executive General Management Programme for Nestle (Batches 3-5)
  • Executive Programme in International Business (Batches 3-5)
  • Leadership and Management Programme for Accenture (Batch 1)

Current Projects:

  • Project entitled “Rational versus Emotional Justification for Choice of Distributive/Integrative Bargaining Offer in Buyer-Seller Trade-in Decisions under Different Information Cues" with Prof. B. N. Srivastava, ex-Professor IIM Calcutta

Past Projects:

  • Project entitled “Personality and Cognitive Process in Negotiation Decisions in Buyer – Supplier Transactions” with Prof. B. N. Srivastava, ex-Professor IIM Calcutta.
  • Project entitled “Living & Learning Abroad: Cross Cultural Relations Questionnaire" with Prof. B. N. Srivastava (IIM Calcutta), Prof. Neharika Vohra (IIM Ahmedabad), and Prof. Ritu Tripathi (formerly faculty member, IIM Bangalore).

Experience

Work Experience:

  • Research Assistant, Richard Ivey School of Business, University of Western Ontario, London, Canada (2003-2009)
  • Academic Associate, Indian Institute of Management Ahmedabad, Ahmedabad, India (2000-2003)

Research

Journal Publications:

  •  Chetan Joshi & Rita Karmakar (December 2021). Lemon Tree Hotels: Managing Business during COVID-19. Decision (48): 433-444. 
  • Pavni Kaushiva & Chetan Joshi. (2020). Women's re-entry after a career break: Efficacy of support programs. Equality, Diversity and Inclusion: An International Journal. 39(8), 849-862. 
  • Smita Chaudhry, B N Srivastava & Chetan Joshi. (June 2020). Influence of Justice Perceptions and Affective States on Project Manager’s Response to Client Opportunism. Project Management Journal, 51(3), 278-293. 
  • Smita Chaudhry, B N Srivastava & Chetan Joshi. (November 2018). Vendor response to client opportunism in IT service relationships: Exploring the moderating effect of client involvement, Industrial Marketing Management, 75: 100-111 (Available at: https://doi.org/10.1016/j.indmarman.2018.04.012 ). 
  • Smita Chaudhry & Chetan Joshi. (April 2018). Effect of Transformational Leader Communication on Affective Commitment to Change. International Journal on Leadership, 6(1), 27-35. 
  • Smita Chaudhry & Chetan Joshi. (July 2017). Transformational Leadership, HR Practices and Affective Commitment to Change: A Theoretical Perspective. Journal of Organisation and Human Behaviour, 6(3), 37-45. 
  • Joerg Dietz, Chetan Joshi, V. M. Esses, L. K. Hamilton & Fabrice Gabarrot. (2015) The skill paradox: explaining and reducing employment discrimination against skilled immigrants, The International Journal of Human Resource Management, 26:10, 1318-1334,DOI:10.1080/09585192.2014.990398. 
  • Joerg Dietz, Victoria M Esses, Chetan Joshi& Caroline Bennett-AbuAyyash C. (2009). The evaluation of immigrants' credentials: The roles of accreditation, immigrant race, and evaluator biases. Working Paper No. 30, Canadian Labour Market and Skills Researcher Network (CLSRN). Available at: http://www.clsrn.econ.ubc.ca/publications/workingpapers/Dietz%20Esses_Full%20Draft.pdf 
  • Victoria M. Esses, Joerg Dietz, Caroline Bennett-Abuayyash & Chetan Joshi. (2007). Prejudice in the workplace: The role of bias against visible minorities’ foreign-acquired qualifications and credentials. Canadian Issues, Spring 2007, 114-118. 

Working Papers:

  • Chetan Joshi & Komanduri Sanjana (October 2023). Tara at LifeAssurance: An Empathetic Experience. WP no. 903, IIM Calcutta Working Paper Series. 
  • Chetan Joshi, B N Srivastava, Neharika Vohra, & Ritu Tripathi (May 2023). When exchange students interact at the host B-School: Feelings generated and satisfaction among incoming exchange students. WP no. 894, IIM Calcutta Working Paper Series.
  • Chetan Joshi & Suren Sista (March 2023; authors contributed equally). XRMBG5: Multi-party Negotiation. WP no. 887. IIM Calcutta Working Paper Series. 
  • B. N. Srivastava, Chetan Joshi, & Rahul Sett. (April 2013). When Does Behavioral Certainty Overcome Environmental Uncertainty: The Effects of Regulatory Focus, Environmental Uncertainty and Past Relationship Experience with the Supplier on Decisions against Reported Likelihood of Delivery Failure. Working Paper Series (WPS-726), Indian Institute of Management Calcutta. 
  • B. N. Srivastava, Chetan Joshi, & Rahul Sett. (August 2012). Buyer-Supplier Negotiations Following Reported Delivery Failure: A Conceptual Framework. Working Paper Series (WPS-707), Indian Institute of Management Calcutta. 
  • Joerg Dietz, Victoria M. Esses, Chetan Joshi & Caroline Bennett-AbuAyyash. (2009). The evaluation of immigrants' credentials: The roles of accreditation, immigrant race, and evaluator biases. Working Paper No. 30, Canadian Labour Market and Skills Researcher Network (CLSRN). Available at: http://www.clsrn.econ.ubc.ca/publications/workingpapers/Dietz%20Esses_Full%20Draft.pdf 
  • Victoria M. Esses, Joerg Dietz, Caroline Bennett-Abuayyash & Chetan Joshi. (2007). Prejudice in the workplace: The role of bias against visible minorities’ foreign-acquired qualifications and credentials. Canadian Issues, Spring 2007, 114-118.

Conferences:

Refereed Conference Proceedings (since 2015):

  • Deepanshu Wadwa & Chetan Joshi (September 4-6, 2023). What comes to your mind when you see Mx.? Stereotypes for transgenders among Indian managers. Proceedings of the British Academy of Management 2023 Conference. 
  • Arindam Bhattacherjee & Chetan Joshi. (December 6, 2022). Workplace Access and Treatment Within Organisations: An Exploratory Study of the Experiences of Acid Attack Survivors. Proceedings of the 35th Annual Conference of Australian and New Zealand Academy of Management, Gold Coast, Australia, December 6-7, 2022.
  • Chetan Joshi & Pavni Kaushiva (August 31-September 3, 2021). Improving Workplace Access for Women Seeking to Re-enter the Workforce after a Break: Evidence from Two Experimental Studies. Proceedings of the British Academy of Management 2021 Conference. 
  • Pavni Kaushiva, & Chetan Joshi. (September 3-5, 2019). Decisions at re-entry post child-birth: Experiences of Indian women. Proceedings of the British Academy of Management, Birmingham, UK. 
  • Chandraketan Sahu & Chetan Joshi (October 31-November 2, 2019). Cultural intelligence: Learning from exchange programs at an Indian Business School. Proceedings of the International Association of Cross-cultural Management - IESEG Conference, Paris, France. 
  • P. Padmavathy Dhillon, B. N. Srivastava and Chetan Joshi. (2017). Role of attribution, post performance feedback on escalation/de-escalaltion of conflict strategies. Paper presented at the annual meeting of the Eastern Academy of Management, Baltimore, USA. 
  • P. Padmavathy Dhillon, B. N. Srivastava and Chetan Joshi. (May 2016). Role of Self- Confidence, Slack and Opposition Intensity on Conflict Response Strategies- An Experimental Study. Paper presented at and included in the proceedings of the Annual Meeting of the Eastern Academy of Management, New Haven, CT, USA. 
  • Smita Chaudhary, B. N. Srivastava, & Chetan Joshi. (May 2015). Vendor’s Perception of Client Opportunism and its Implications for a Client-Vendor Relationship. Paper presented at and included in the proceedings of the 2015 Annual Conference of the Eastern Academy of Management, Philadelphia, PA, USA.

Refereed Conference Presentations (since 2015):

  • Deepanshu Wadhwa & Chetan Joshi (February 14-16, 2024). Exploring Managerial Perceptions of Transgender Individuals Through Stereotype Content Model. Paper to be presented at the 33rd Annual Convention of National Academy of Psychology, The Gandhi Institute of Technology And Management (GITAM), Vishakhapatnam, Andhra Pradesh.
  • Arindam Bhattacherjee & Chetan Joshi. (November 2023). Leading Hybrid Teams Through Transformational Leadership. Paper presented at the International Conference on Management Research, November 16-18, 2023, Department of Management Studies, Indian Institute of Technology Madras, Chennai, India.
  • Deepanshu Wadhwa & Chetan Joshi (September 4-6, 2023). What comes to your mind when you see Mx.? Stereotypes for transgenders among Indian managers. Paper presented at the British Academy of Management 2023 Conference.
  • Arindam Bhattacherjee & Chetan Joshi. (May 2023). The reduction of discrimination against Acid Attack survivors for customer contact jobs: An experimental study. Paper presented at the Annual Meeting of the Eastern Academy of Management, Philadelphia, USA, May 16-19, 2023. Winner of the Best Paper, Organizational Behavior Track. 
  • Arindam Bhattacherjee & Chetan Joshi. (January 8, 2023). Stigma of Acid Attack: Discrimination against Survivors for Customer Contact Jobs. Paper presented at the Indian Academy of Management Conference, NMIMS, Mumbai, January 6-8, 2023
  • Pavni Kaushiva, & Chetan Joshi. (September 3-5, 2019). Decisions at re-entry post child-birth: Experiences of Indian women. Paper presented at British Academy of Management, Birmingham, UK. 
  • Pavni Kaushiva, & Chetan Joshi. (December 14-15, 2018). When taking a break puts brakes on women's careers: Starting second careers. Paper presented at the International Conference on the Changing Nature of Careers, Xavier Labour Relations Institute, Jamshedpur, India. 
  • Srivastava, B. N., Joshi, C., Vohra, N., & Tripathi, R. (July 2018). Living and Learning Abroad: A Study of the Effects of Inter-Cultural Interaction, Affective Experience and Intent Related Outcomes among Sojourners on Academic Exchange to India. Paper presented at the 24th Congress of the International Association of Cross-cultural Psychology, Guelph, Canada. 
  • Kaushiva, P., Joshi, C., & Srivastava, B. N.(July 2018).Neoliberalism as a Lens to Understand Professional Women’s Re-Entry into the Workforce Post Child-Birth: Evidence from India. Paper presented at the 24th Congress of the International Association of Cross-cultural Psychology, Guelph, Canada. 
  • Padmavathy, P., Srivastava, B. N. & Joshi, C. (2017).An Experimental Study of the Role of Performance feedback and Self-Confidence, TMT Posture, Slack on Escalation/ De-escalation of Conflict Strategy. Paper presented at the annual conference of the Australian and New Zealand Academy of Management, Melbourne, Australia. 
  • Pavni Kaushiva, & Chetan Joshi. (2017). Navigating gender roles at re-entry: Women’s experiences in India. Paper presented at the Annual Conference of Administrative Sciences Association of Canada, Montreal, Canada. 
  • Kaushiva, P. & Joshi, C. (2017, July). Women’s Re-entry into Workforce: Experiences from India. Paper presented at VII International Conference of Work and Family, Barcelona, Spain. 
  • Padmavathy, P., Srivastava, B. N. & Joshi, C. (2016).Investigation of factors influencing Escalation of conflict strategies. Paper presented at the 21st IAMB Conference, Regent's University London. 
  • Padmavathy, P., Srivastava, B. N. & Joshi, C. (2016).Role of Self-Confidence, Slack, Oppositional Intensity on Conflict Strategies: An experimental study. Paper presented at the 21st IAMB Conference, Regent's University London. 
  • Vivek Nair & Chetan Joshi. (2016). Ideal Self creation to effect an intentional career change in the context of an Identity Workspace. Paper presented at the 4th PAN-IIM World Management Conference, IIM Ahmedabad, India. 
  • Padmavathy, P., Srivastava, B. N. & Joshi, C. (2016).Investigation of factors influencing conflict response strategies and post-performance feedback escalation/de-escalation. Paper presented at the 4th PAN-IIM World Management Conference, IIM Ahmedabad, India. 
  • Padmavatihy,P., Srivastava,B.N.& Joshi, C. (2016).Role of Self- Confidence, Slack and Opposition Intensity on Conflict Response Strategies- An Experimental Study. Paper presented at the Annual Meeting of the Eastern Academy of Management, New Haven, Connecticut, USA. 
  • Chaudhry, S., Srivastava, B.N.& Joshi, C. (2016).Service Provider's Response to Client Opportunism in a Service Exchange Relationship. Paper presented at the Annual Meeting of the Academy of Management, Anaheim, CA, USA. 
  • Pavni Kaushiva, & Chetan Joshi. (June 2016). Process of mothers’ re-entry into the workforce. Paper presented at the Annual Conference of Administrative Sciences Association of Canada, Edmonton, Canada. 
  • Padmavathy, P., Srivastava, B. N.& Joshi, C.(2015). Motivated Cognition to Overcome Opposition Intensity: An Experimental Study of the Role of Self-confidence, Financial Soundness and Opposition Intensity on Conflict Response Strategies- An Experimental Study.Presented at the annual meeting of the Indian Academy of Management held at NOIDA. 
  • Chaudhry, S., Srivastava, B. N.& Joshi, C. (2015). Vendor Response to Client Opportunism in Indian IT industry: Exploring the Role of Negative Affect, Senior Management Involvement and Problematic Stage. Presented at the meeting of the Indian Academy of Management held at NOIDA. 
  • B. N. Srivastava, Chetan Joshi, Rahul Sett, & Ravi Bhagat. (August 2015). Role of Uncertainty, Past Experience And Rule Following In Buyer Supplier-Negotiations. Paper to be presented at the Annual Meeting of the Academy of Management, Vancouver, Canada. 
  •  Smita Chaudhry, B. N. Srivastava, & Chetan Joshi. (June-July 2015). Vendor Response Strategies as a Function of Client Involvement and Opportunism: The Mediating Role of Negative Affect. Paper presented at the 2015 Annual Conference of the International Association for Conflict Management, Clearwater, Florida, USA. 
  • Pavni Kaushiva, & Chetan Joshi. (June 2015). Getting hired: Differently abled students’ perspective in India. Paper presented at the Annual Conference of Administrative Sciences Association of Canada, Halifax, Nova Scotia, Canada. 
  • Smita Chaudhry, B. N. Srivastava, & Chetan Joshi. (May 2015). Vendor’s Perception of Client Opportunism and its Implications for a Client-Vendor Relationship. Paper presented at the 2015 Annual Conference of the Eastern Academy of Management, Philadelphia, Pennsylvania, USA.

Research Interests:

  • Buyer-supplier negotiation dynamics
  • Gender and diversity in organizations
  • Understand cross-level customer service linkages in service organizations
  • Cross-cultural issues in management

Graduated PhD students: Guidance as Thesis Advisor/Co-advisor:

  • Dr. Smita Chaudhry (FLAME University)
  • Dr. Pavni Kaushiva (IIM Lucknow)

Ongoing Guidance to PhD students as Thesis Advisor/Co-advisor:

  • Deepanshu Wadhwa, OB area
  • Arindam Bhattacharya, OB area

Graduated PhD Students: Guidance as Member, Thesis Advisory Committee:

  • Dr. P Padmavathy Dhillon (IIM Sambalpur)
  • Dr. Vivek G Nair (DOMS, IIT Delhi)
  • Dr. Amrita Das Dutta (Three Fish Consulting)
  • Dr. G Prasanna Kumar (IIM Sambalpur)

Ongoing Guidance to PhD Students (Ahead of Thesis Proposal Defence Stage) as Member, Thesis Advisory Committee:

  • Shalini Gupta, OB Area, IIM Calcutta
  • Chandraketan Sahu, OB Area, IIM Calcutta
  • Aditya Kulashri, OB Area
  • Anamitra Khan, HRM area

Ongoing Guidance to PhD Students (Preparing for Thesis Proposal Defence Stage) as Member, Thesis Advisory Committee:

  • Swati Suravi, HRM area
  • Shaima C, OB area

Books/Book Chapters:

  • Kaushiva, P. & Joshi, C. (May, 2020). Women's Careers: Starting a New Career Post Break. In Premrajan Raman Kadyil, Anneleen Forrier and Michael B Arthur (Eds.). Career Dynamics in a Global World: Indian and Western Perspectives: 124-135. Edward Elgar Publishing. 
  •  Kaushiva, P., & Joshi, C. (July 2019). Women’s Re-entry into Workforce: Experiences from India. In The New Ideal Worker: Organizations Between Work-Life, Gender & Leadership (pp. 161-180). Springer, Cham. DOI: https://doi.org/10.1007/978-3-030-12477-9.

Articles/Cases:

Cases and Teaching Notes:

  •  Attri, P., C. Joshi and H. Bapuji. (August 2021). Case study "Cisco Systems Inc.: Caste Conundrum Regarding Diversity and Inclusion,” Product# W24737 (15 pages), Ivey Publishing, Canada. 
  •  Chetan Joshi, P. Attri and H. Bapuji. (August 2021). Teaching note for the case study “Cisco Systems Inc.: Caste Conundrum Regarding Diversity and Inclusion,” Product# W24738 (11 pages), Ivey Publishing, Canada. 
  •  Chetan Joshi, Hari Bapuji & R. C. Chandrasekhar, “Windermere Manor: Sustainability and Change”, Ivey Publishing (Case# 9B13C044), Western University, London, Canada, December 2013. 
  •  Chetan Joshi, Hari Bapuji & R. C. Chandrasekhar, “Windermere Manor: Sustainability and Change”. Ivey Publishing (Teaching Note#8B13C044), Western University, London, Canada, December 2013. 
  • Joerg Dietz, Laura Guerrero, & Chetan Joshi. (2008). Teaching Note: Medical Equipment Inc. in Saudi Arabia. Ivey Publishing, Richard Ivey School of Business, University of Western Ontario, Canada (TN# 8B07C42, 8 pages). 
  • Joerg Dietz, & Chetan Joshi. (2007). Kenexa. Ivey Publishing, Richard Ivey School of Business, University of Western Ontario, Canada (Case# 9B07C04, 14 pages). 
    This case is supplemented by an excel sheet. 
  • Joerg Dietz, & Chetan Joshi. (2007). Teaching Note: Kenexa. Ivey Publishing, Richard Ivey School of Business, University of Western Ontario, Canada (TN# 8B07C04, 18 pages).